Trainer

Paul has over 35 years of experience in the automotive and industrial sectors, and is recognised globally as an expert in the Automotive Quality Management Specification IATF 16949. He is also the only European to be qualified by the Japan Institute of Plant Maintenance (JIPM) as a TPM award assessor. He is a member of the IATF training commission and played an active role in developing the “Automotive Process Approach” training and qualification for certification body auditors. Paul is passionate about helping organizations improve their quality and performance, and he is committed to providing his clients with the best possible service.

Dawn is a certified ISO 9001 Lead Auditor and Trainer with over 20 years of experience in the field. She has worked with a variety of organisations, from small businesses to large corporations, to help them implement and improve their quality management systems significantly in the automotive and construction industries. She is also an expert in the IATF 16949 quality management system, and she is able to provide guidance and support to organisations as they implement and maintain the standard. Dawn is passionate about helping organisations achieve their quality goals and is committed to providing her clients with the knowledge and tools they need to succeed.

Toni Allen

Toni has over 20 years of experience in driving forward-thinking integrated sales, marketing, and commercial strategies to maximise B2B and B2C opportunities, launch new propositions, and deliver sustained profitable growth in complex marketplaces. She has worked across diverse multi-cultural markets, driving multi-sector strategies and market approaches in sectors such as food, healthcare, FMCG, technology, education, aerospace, automotive, building services, cybersecurity, arts, charities, and non-profit organisations. She is a Fellow of the Chartered Institute of Marketing and a regular judge of the B2B Marketing Awards and the Lloyd's Bank Business Awards.

Richard Keown